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Barret Kruse, Technology Professional who specializing in IT Asset Management, Project Coordination. Technical Analysis ITIL CHAMP Certified
Barret Kruse's Bio:
Barret Kruse's Experience:
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IT Asset Specialist at Blue Cross Blue Shield of South Carolina
April 2018 - Present | Columbia, SCData Analysis for Discovery and Data Normalization for Software and Hardware IT Asset Management. Supporting the Asset Management life-cycle of IT Software and Hardware assets throughout the organization. • Analyze and reconcile inventories and entitlements against discovery data, confirming assets are appropriately reported on network connection scans. • Ensure appropriate reconciliation of assets across multiple company networks to maintain an accurate inventory • Develop, update and maintain valid inventory processes and procedures.
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Asset Management Specialist at Blue Cross Blue Shield thru Trident Solutions
December 2017 - August 2018 | Columbia, SCSupporting the Asset Management life-cycle of IT Hardware and Software assets throughout the organization. • Analyze and reconcile inventories and entitlements against discovery data, confirming assets are appropriately reported on network connection scans. • Ensure appropriate reconciliation of assets across multiple company networks to maintain an accurate inventory • Develop, update and maintain valid inventory processes and procedures.
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Software Asset Management Analyst at Google contract thru InterSource
December 2017 - March 2018 | San Jose, CAManage software licensing requests, RFQs and POs. Update asset management purchasing data. Analyze ITAM data and create standardized recommendations based on analysis. Create software activation, deactivation, installation, and upgrade documentation. Update playbooks with process adjustments and new implementations. Work with external vendors and suppliers to ensure quick delivery with efficient cost savings. Advise users and groups on the best potential software licensing. Update and follow up with stakeholders to exceed business SLA
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Business Process Consultant at Acorio
August 2018 - February 2018 | Boston, MA• ServiceNow Business Process Consultant specialized in Hardware and Software Asset Management.
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Software Asset Manager GIS at Whirlpool Corporation Contract thru Optimetech
July 2017 - December 2017 | Benton Harbor, MIVendor True-Up and Management. Data analysis for response to both external and internal Audits. Analyze data models and queries, collecting baseline data from multiple sources to support measurements, and generating ongoing measurements reports. Assessment of EULA, T&C and Agreement retention. Level approver for new software nominations. Perform complex adhoc queries to assist the IT Asset & Configuration Management staff. Process any approved bulk updates in compliance with standards. Support all data integrity, cleansing, and/or normalization efforts
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IT Asset Management Specialist at Guggenheim Partners Contract through Systemart, LLC
May 2017 - July 2017 | Chicago, ILUpdate and administer asset databases, tracking life cycle of all assets Maintain and manage software license information and updates Monitor and record software license and/or hardware assets to ensure compliance with vendor agreements Implement and review inventory procedures for all technical services groups Monitor and reconcile changes in inventory and perform spot checks to ensure process and system quality
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Asset Management, Analyst ITAM at Comcast
June 2016 - May 2017 | West Chester, PAAsset Management, Analyst ITAM Using ITAM processes and data analysis discover, identify, and place ownership to servers, routers, and switches throughout Comcast NDC infrastructure. • Working with Vulnerability Team to define IT Asset ownership and roles. • Using data analysis identify underused network devices and initiate decommissioning process.
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IT Asset Specialist at Hamra Enterprises
February 2015 - June 2016 | Downers Grove, IL• Asset Management system selection, • Vendor negotiations and vendor relationships • Development of process, procedures, and best practices. Managing and maintaining POS switches, routers, VoIP, phone, KDS, thin client, and NCR systems
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Senior Distributed Desktop Support Specialist Asset Management at Aetna
March 2013 - July 2014Manage IT end user assets through full life-cycle from procurement, deployment and end of life cycle. Created Asset Management Partnership with hub sites to drive company compliance metrics and performance gaps. Track and maintain assets in BMC Remedy, SCCM, and Active Directory. o Establish and enforce Asset/Lifecycle Management practices for PC, laptop, monitors, wireless devices and printers. o Define and manage annual desktop equipment refresh plan to fit budget and lifecycle goals, and monitor, track and report on compliance. o Manage salvage request to timely delivery and within budget o Catalog data destruction certificates for all salvaged equipment Document stolen and lost desktop assets (PC, laptop, monitors and printers)
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Level 3 Technical Analyst at Insight Global
June 2012 - February 2013Technical bridge for large scale remodel of retail locations, including install of Cisco new stack-switch systems, Wyse Zero clients, IMS upgrades, reconfiguration of data cabinets, adding and upgrading POS workstations o Development of technical documentation and troubleshooting process for technicians o Identification and troubleshooting of network and workstation issues. o Evaluate project milestone compliance, identify project impediments and create solutions. o Tracking and follow-up for issues escalated to other departments.
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Assistant Manager at Verizon Wireless
December 2006 - July 2011Day to day operations of leading location - Inventory control, staffing, employee development, staff and customer technical escalations Monitor current and changing technology and trends, Identify knowledge gaps to train staff and customers. Develop staff to archive and exceed production and customer service goals.
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Interim Manager at Sprint Nextel
November 2002 - November 2006Originally hired as a Contract Sales Representative and completed certification to repair handset hardware. Promoted to Field Sales Supervisor, overseeing the contract representatives assigned to 15 third-party outlets such as Office Depot and Best Buy. Ensured effective staffing, training and scheduling. When promoted as management by Direct Retail Channel assigned to resolve operational and staffing issues for challenged locations. Primary point of contact for customer escalations and support staff including Customer Service, Technical Support, and Inventory Support Specialists. Fixed any technical problems with the Point of Sale workstations as needed.
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Technical Customer Service Agent at Motorola Mobility
February 2002 - November 2002Handled technical calls from across North America with the focus on superior customer service. Calls included technical customer support for handsets, "handset as modem" and high range professional two way radios.
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Marketing Information Manager at O'Hare Search Group
October 1999 - October 2002Managed CRM Safari Database, supported 60 users at two locations. On-line and direct marketing.
Barret Kruse's Education:
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Columbia College Chicago
1998 – 2001BA -
Parkland College
Barret Kruse's Interests & Activities:
Certified Hardware Asset Management Professional (CHAMP) Certified Software Asset Manager (CSAM) ITIL Certified Member of IAITAM ITIL V3 Certified TS Security Clearance Continuous education in business and technology, Student Pilot, Dedicated parent volunteer for local Girl Scout organization, All things Disney